Clinic Policies 

Cancellation policy

We would greatly appreciate if all clients would advise of any appointment changes or cancellations as far in advance as possible, but at least 24 hours in advance.

Failure to attend a scheduled appointment without notifying us 24 hours in advance, will incur a charge of £10 per 30 minutes.

However, if you cancel you appointment with 24 hour notice, there will be no charge.


Children Policy

Due to government legislation and in the interest of health and safety, we are unable to facilitate children on our premises.


Smoking Policy

We operate a strict no smoking policy


Patch testing Policy

Patch testing at least 24 hours before treatment is compulsory.

We may require further patch testing before performing a complete treatment if the therapist is concerned about any medical conditions, medications etc.


Refusal of Treatment Policy

There are certain occasions of when treatment may be refused, such as when our advice and guidance has been ignored. If the therapist is aware of, or suspects anything has changed in the client’s medical circumstances, or that the clinic’s home care instructions have not been followed, treatment will be postponed.

We will not offer treatment if the therapist feels uneasy about performing treatment.

Laser can be performed from the age of 18.


If you have any queries about any aspect of treatment please do not hesitate to contact us.